
Retail Chat Support
AUD 130–460 / dayAnswer shopper questions in the chat window of Australian retail sites using approved replies. Written work only — no phone calls at any stage.
CareerOtta keeps four checked work-from-home roles open across Australia. Four is not a limitation — it is the number we can honestly say are open today.
4 roles open · AUD 130–460 / day · 15–30 hrs a week

We are a small team in Albury. Every role here has been confirmed with the employer before it appears, and it is removed the day it is filled. That is the whole method. It means fewer listings, and it means the ones you see are real.

Every role below is arranged through WhatsApp. Message our HR team to hold a spot before it fills.

Answer shopper questions in the chat window of Australian retail sites using approved replies. Written work only — no phone calls at any stage.

Keep customer lists current — correct addresses, merge duplicates, close off inactive entries. Quiet work with a checklist for every batch.

Assemble simple accommodation and travel bookings for small operators and send out the confirmations. Evening blocks are available on this role.

Read menus and product pages against a short checklist — prices, spelling, missing photos — and log anything that needs fixing for the business.
A short form asking your area and the hours you can genuinely cover each week.
Our HR team replies with the roles that actually match what you sent.
A friendly conversation to confirm the role and to pick a start date.
Training runs online and most people work their first shift the same week.
Hours log as you work and are paid on the agreed cycle — nothing for you to chase.
Four roles listed and all four were still open when I messaged. I had honestly stopped expecting that.
The records work is quiet and I do it in blocks around the school run. Nobody has minded which hours I choose.
They put the daily pay in the very first message, and that is why I kept replying.
Send your details and our HR team will message you on WhatsApp with the roles open near you right now.
Send my detailsNo. Every role on this board is beginner-friendly and comes with online training before your first shift. Being reliable counts for far more here than a long résumé, and nobody is dropped into the work without being shown it first.
A laptop or desktop computer, a stable internet connection and somewhere quiet to work. Anything specific to a particular role is explained clearly before you agree to start, so nothing is a surprise in week one.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can genuinely cover and we only offer roles that sit inside it — that is exactly what the short form is for.
Once you have messaged our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week. Training is online and takes about an hour for most of these roles.
Questions before you apply are welcome — you do not have to send an application first. Email us and a member of the team replies directly, usually within one working day.
Email: careers@careerotta.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
CareerOtta is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.
CareerOtta acts as a candidate intermediary and is not the hiring employer. Hiring decisions, employment terms and final compensation are provided by the hiring employer. Compensation may vary by employer, experience, location and schedule. We never ask applicants for payment, passwords or banking details.
Contact: careers@careerotta.com